Skip to content
Comans Services
Menu

Process improvement assessment

A clear plan for a better way of working.

We work with your team to understand how a business process works today, where it gets stuck and what could work better. You’ll leave with a shared picture and a practical plan for the next step.

How the assessment takes shape
  1. Map the workSteps, systems and handovers.
  2. Shape a better processWork through problems and possibilities.
  3. Agree on the next stepsPriorities and a practical plan.

One process can connect several teams.

Employee onboarding might involve People, IT, managers and finance. We look at the handovers between them and agree where the assessment starts and ends.

The answer might be simpler working practices, clearer responsibilities, better use of existing systems or new technology.

What you’ll receive

A clear picture and a practical plan.

  • How the process works today

    A map of the steps, data, systems and handovers involved.

  • What needs to improve

    Agreed problems, priorities and measures of success.

  • A better way forward

    A recommended future process, developed with the people involved.

  • Practical next steps

    Prioritised actions and a delivery proposal for further work you want Comans to undertake.

We work through it with your team.

  1. Agree on the focus

    Confirm the process boundaries, people, systems and goals.

  2. Map and improve

    Understand the current work, examine delays and duplication, and develop the future process together.

  3. Review together

    Present the findings and include one consolidated round of feedback.

  4. Hand over the plan

    Deliver the agreed maps, success measures, prioritised actions and proposal.

Clear scope. An agreed fee.

Before we start

We agree on the process boundaries, teams, systems and level of detail, then provide a fixed fee for that scope. One process can involve several teams; additional processes are scoped separately.

After the assessment

Use the assessment with your own team or continue with Comans. Detailed technical design, development and implementation are scoped separately.

Where AI could make the process easier, we can also help design and build the systems around it. Explore our AI systems and agents.

The assessment is complete when its deliverables meet the agreed scope.

What would you
like to improve?

Tell us about the process that needs attention. We’ll work out the right next step together.