IT support and managed services
Support for your people, systems and everyday work.
From everyday desktop help to applications, automation and wider IT systems, we provide support that fits your team and the work you rely on.
Comans support connects three related areas: people and desktops, applications and automation, and data and systems. These are parallel areas of support, with the scope agreed for each customer.
- People and desktops
- Applications and automation
- Data and systems
What we support
Everyday IT and managed support
Desktop help and ongoing support for agreed IT systems, with clear contacts when your team needs assistance.
Applications, automation and data
Support for business applications, automated processes and the data they depend on, including investigating issues and maintaining agreed solutions.
Solutions and ongoing improvement
Help resolving recurring problems, improving existing systems and planning changes. Larger projects and new features are separately scoped.
We help community organisations, childcare and education providers, manufacturers and other businesses, from small teams to larger organisations with their own IT staff.
Support in practice
Neami National
Community and not-for-profit
We continue to support Neami’s employee automation and data management, helping maintain the processes behind staff joining, changing roles and leaving.
Explore the automation projectDeakin Childcare
Childcare and education
We provide ongoing application and desktop support for Deakin Childcare, helping staff with both their everyday IT and the applications used in daily operations.
Explore the application projectNazareth College
Catholic education
We have supported Nazareth College for years and helped build its campus network, combining ongoing IT support with infrastructure delivery.
View our college experienceOngoing Technology Care
Support that fits your team
Standard support is 9 am to 5 pm, Melbourne time, on business days, with outside-hours support by arrangement. Monitoring coverage and third-party costs are specified in your agreement. New features and major projects are separately scoped.
Start a conversation
Tell us what your team needs help with.
Tell us about the people, applications or systems you need support for. We will work out the scope and the right arrangement together.