Meet the Managed IT team
You’ll work with local engineers who document properly, communicate clearly and follow things through. We back our support with written service guarantees and a named Service Lead.
Need help right now?
Email: [email protected]
Phone: 1800 112 872
Hours: Mon & Fri (business hours) + after-hours options for critical
Matt Florczak is the Executive Account Manager at Comans Services, responsible for managing client relationships and ensuring exceptional service delivery.
Jason provides hands-on architecture and strategic advice. He pairs engineering leadership with a commercial view to keep projects pragmatic and cost-effective.
Jamie Hosemans is a highly skilled technologist, serving as the CTO at Comans Services and driving innovation within the company.
Belinda Comeau manages accounts at Comans Services, manages staff, finances and resources and oversee all company operational activities.
Casey Gilbert is a Network Engineer and Architect at Comans Services, specializing in designing and maintaining robust network infrastructures.
Nick Douvitsas is the Technical Coordinator at Comans Services, overseeing technical projects and ensuring smooth execution and delivery.
Sana Sherwani is a Support Analyst at Comans Services, providing expert support and solutions to ensure seamless IT operations for our clients.
Chinh Phan Cong is the Junior Lead Developer at Comans Services, driving the creation of innovative web solutions and ensuring the highest standards in digital development and design.
Vasilije Lekic is a Junior Network Engineer at Comans Services, supporting the design and maintenance of secure, efficient network systems across client projects.
Ewan Hosemans is a Junior Support Analyst at Comans Services providing support and solutions to ensure our clients' IT operations run smoothly.
How we work
Fast assessment and clear escalation
We assess issues quickly, set a priority and escalate when needed. Our escalation paths are documented, so the right people get involved without delay.
Standard builds and automated hygiene
Devices and policies are standardised (device images, Microsoft device management, Defender). We automate patching, compliance checks and routine updates to stop problems before they start.
Named ownership and measurable review
You get a named Service Lead who owns delivery. We report regularly and run a quarterly planning session so work is prioritised, budgeted and tracked.
Documentation first
Playbooks, runbooks and change logs live in our ticketing system, so fixes and recovery steps stay up to date. Nothing is left in someone’s head.
Proactive problem elimination
We don’t wait for tickets. Monitoring, recurring fixes and scheduled uplift work reduce incident volume and free your team to focus on the business.
See the difference.
