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Lets talk about your IT

Need a managed service review, a project quote or just some advice? We’re ready to help.

New Clients

Looking for managed IT, security or project help? Book a discovery call with our team.

Book a discovery call

Existing Clients

Need help? Log a ticket in the portal or call the service desk.

Get Support

General enquiries

For accounts, partnerships or general questions, email our admin team.

Email Us

Book a chat

Speak with a senior consultant (not a salesperson). In a 15 to 30 minute chat, we’ll:

  • 1 Review your current IT challenges and risks
  • 2 Talk through rough budget ranges and options
  • 3 Sketch a high-level plan
“The team at Comans put together a solution that dealt with our immediate risks and gave us a clear plan forward. Honest, direct and effective.”

Nazareth College

Our office

Melbourne (HQ)

88 Jolimont Street
Jolimont, VIC 3002
‍
Phone: 1800 112 872
Email: [email protected]

FAQs

Have questions about our services? Find answers to commonly asked questions below.

I’m not a customer yet—can you still help me?

Absolutely! If you're not a customer yet, simply email us at [email protected] or call 1800 112 872. We’ll set you up as a new customer and provide immediate assistance to resolve your issue. We're here to help, no matter what stage you're at!

How do existing customers log and track support requests?

Existing customers can access our dedicated customer portal, where you can log, track, and manage your support requests in real time. You’ll have full visibility into the status of your tickets, keeping you informed every step of the way.

Is there an easy way to log a support ticket via email?

Absolutely! For existing customers, we offer auto ticket logging via email. Simply send your support request to the dedicated support email, and a ticket will automatically be created for you. Our team will follow up promptly to resolve the issue.

Can I call directly for support as an existing customer?

Yes! If you prefer direct contact, you can reach our support team by calling 1300 112 872. Whether it’s a quick question or an urgent issue, our team is ready to assist you over the phone.

What happens after I reach out for support?

No matter how you contact us—whether by phone, email, or through the customer portal—we’ll jump into action to assist you immediately. We pride ourselves on responsive, customer-focused support that ensures your issues are resolved as quickly as possible.