Support portal
Log a support request or check the progress of an existing ticket.
Open support portalOpens in a new tab.Client support
Get help from the Comans team.
Log a request, check its progress or contact our support team about an existing issue.
Help us understand what’s happening
A few details can help us get started:
- What isn’t working, including any error message.
- When the issue started.
- Who is affected and whether work has stopped.
- The relevant system or device, with a screenshot if useful.
If you’re contacting us about an existing request, include the ticket reference.
Support questions
How do I check an existing request?
Open the support portal to view your requests and check their progress.
What happens after I contact you?
Our team reviews your request and prioritises it according to its impact and your service agreement.
What if I can’t access the portal?
Email support@