FAQs
Have questions about our services? Find answers to commonly asked questions below.
Absolutely! If you're not a customer yet, simply email us at [email protected] or call 1800 112 872. We’ll set you up as a new customer and provide immediate assistance to resolve your issue. We're here to help, no matter what stage you're at!
Existing customers can access our dedicated customer portal, where you can log, track, and manage your support requests in real time. You’ll have full visibility into the status of your tickets, keeping you informed every step of the way.
Absolutely! For existing customers, we offer auto ticket logging via email. Simply send your support request to the dedicated support email, and a ticket will automatically be created for you. Our team will follow up promptly to resolve the issue.
Yes! If you prefer direct contact, you can reach our support team by calling 1300 112 872. Whether it’s a quick question or an urgent issue, our team is ready to assist you over the phone.
No matter how you contact us—whether by phone, email, or through the customer portal—we’ll jump into action to assist you immediately. We pride ourselves on responsive, customer-focused support that ensures your issues are resolved as quickly as possible.