Hardware procurement FAQs
Common questions about quoting, supply, staging and support for your IT hardware.
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Both. We can ship it to you, or we can unbox, install, connect and test it (handy for monitors, meeting rooms and networking).
Yes. We don’t just sell part numbers. We help you choose the right kit. We'll recommend business-grade options (good, better, best) with the right onsite warranty to help them last 3 to 4 years.
Yes. We can asset tag, enrol it in Autopilot, and have the device ready for the user to sign in as soon as it arrives.
We check stock with multiple distributors before we quote. If something’s on backorder, we’ll tell you upfront and suggest in-stock alternatives.
Yes, it’s usually the best way to go. We’ll pick a standard model (for example, Lenovo ThinkPad T14 or Dell Latitude 5000) so accessories and drivers are consistent across the team.
We provide up-to-date runbooks, training, knowledge transfer sessions and a named Service Lead, plus hypercare after goIf you’re a Managed IT client, yes. We handle the whole process. If you buy ad hoc, we can help, but the vendor warranty usually sits with you.
Yes. If you have a specific list of parts, send it through and we’ll quote it accurately.
