We offer three flexible tiers to suit your business needs: Time & Materials (T&M) for those who prefer a pay-as-you-go approach, Budgeted Hours for a predictable block of support, and contracts with Service Level Agreements (SLAs) for clients seeking committed, long-term partnerships with guaranteed service levels.

Our Time & Materials (T&M) model allows you to pay for services as you need them. This is ideal for businesses with fluctuating demands or smaller projects that require expert input without the need for a long-term contract. You get the flexibility to scale up or down depending on your immediate needs.

Budgeted Hours offer a pre-allocated number of hours at a fixed rate, providing predictability and control over your IT spend. This model is perfect for businesses that need consistent support but prefer to keep costs contained within a set budget. It gives you peace of mind knowing that your IT needs are covered without unexpected surprises.

For businesses requiring guaranteed performance and response times, our contracts with SLAs ensure you get the committed level of service your business needs. We’ll agree on specific performance targets, response times, and support levels to ensure your IT systems run smoothly, with the assurance that we’re here when you need us most.

A Statement of Work (SOW) is ideal for projects or consulting engagements where clear scope, deliverables, and timelines are essential. If you’re embarking on a significant IT project or need detailed consulting work, an SOW ensures we’re aligned from the start, giving you a clear roadmap for success with well-defined expectations.