Entra ID migration and MFA rollout

We moved Neami National from legacy identity systems to Entra ID. We added MFA and Conditional Access, and automated onboarding and offboarding to protect accounts and cut down the admin.

Client

Neami National

Timeline

Migration and pilot: 8 to 12 weeks. Ongoing support.

Key Tooling

Entra ID (Azure AD) | MFA | Conditional Access

Outcome

A more secure identity setup, with automated user lifecycle management.

Challenge

  • Neami needed one central identity platform to support cloud apps, enforce MFA and automate user lifecycle tasks, with minimal disruption to staff.

What we did

  • Designed the Entra ID setup and staged the migration plan.
  • Migrated accounts and configured Conditional Access policies to enforce MFA and block legacy authentication.
  • Built automated onboarding and offboarding workflows using Power Automate and Graph APIs to reduce manual account changes.
  • Documented identity runbooks and integrated identity alerts into Jira for triage and response.

Outcome

  • Automating the identity lifecycle reduced manual work for IT and improved account security with organisation-wide MFA and consistent Conditional Access.
  • The migration improved compliance and cut the time to provision new users.
“Client sign-off pending. Onboarding is faster and our accounts are more secure.”

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